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CLAQ iOS

We are here to help.

Connections, productions and subscriptions. Tell us what happened.

diego@claqapp.com

Cameras and connections

Include your camera model and firmware, iPhone or iPad model, iOS version and CLAQ version, available in Monitor → Acerca de CLAQ. Specify whether the connection uses USB-C, Wi-Fi or Bluetooth.

Development-verified configurations include Canon EOS R6 Mark III and Sony A7 IV. Available features depend on the model, firmware and connection; equal control across an entire camera brand is not guaranteed. In iPhone mode, formats and lenses depend on the device. The current app interface is primarily in Spanish.

CLAQ Pro and purchases

TestFlight beta 165 includes Pro without purchases or a subscription. Joining the beta does not start a paid trial or trigger charges. The purchase instructions below apply to the production edition with subscriptions.

Use Restaurar compras with the same Apple account used for your subscription. Manage or cancel renewal through Apple Subscriptions. Restoring Pro restores access; it does not automatically move production files between iPhones.

The 14-day trial does not charge automatically. After it ends, the monitor and free features remain available, along with reading and exporting saved reports.

Report a problem

In beta 165, open Monitor → Enviar comentarios to report your camera, firmware, connection and test results. Review and send the prepared email yourself, or copy/share the report.

Tell us what you were trying to do, what happened and how to reproduce it. Before attaching a screenshot, report or diagnostic, remove confidential production material that is not needed. Do not send passwords, camera keys or identity documents without a justified request.

Contact diego@claqapp.com. Our earlier address, claq.app@gmail.com, remains available for support and privacy requests.

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